Banking · RegTech / payments, Northern Europe

Automation concepts for banking and payments in a co-workshop

Starting point

A Northern European RegTech provider for banks and payment firms wanted to add AI-driven automation to its portfolio. The in-house team held product view and regulatory depth, but needed an external sparring partner on scope and priorities. The goal was not an idea collection, but defensible next steps.

What we did

We facilitated a two-day co-workshop — product, tech and compliance at the same table. Use-case identification along the automation axes (compliance, onboarding, reconciliation), assessment on feasibility and regulatory fit, prioritisation down to two PoC candidates with scope outline and data cut.

Results

2 days

co-workshop from discovery to prioritisation

use cases identified across banking and payments

prioritised PoC candidates with scope outline

automation axes named (compliance, onboarding, reconciliation)

What we learned

Banking automation runs through regulation, not through technology. Anyone inserting an AI function into a banking process chain needs to factor in compliance early — not as a sign-off step, but as a design parameter. That is what separates the banking vertical from less regulated domains.

This is the summary. How we approached it methodologically — which architectural decisions we made, what we discarded and which patterns can be transferred to other contexts — we discuss in a personal conversation.

Not because we want to sell you something. But because this depth is what our clients engage us for — and it does not belong on the open internet.